How soon can I get an appointment? 

To check Clinic availability please click here - Book Appointment Now. 

If there are no appointments which suit your schedule or you require some further information please send us an email at [email protected] and we will get back to you as soon as we can.

Do I need a referral from a GP or other medical practitioner?

No referral is required, however, often patients may have seen a GP or Doctor who recommended physiotherapy assessment. If that GP or Doctor have given you a referral or summary letter please bring it along. Similarly if you have had any MRI's or X-Ray's related to this case please bring along the report for those also.

What should I bring to my appointment?

Firstly please bring a mask in accordance with current safety regulations. Please wear comfortable clothing which will allow you to exercise and move around if needed. Please bring your phone and ensure that it is charged and has available memory in case we need to record any videos of your rehabilitation exercises. Lastly please bring along a bottle of water as you may be required to do some exercise as part of your assessment or treatment.

How Do I Book Online?

To book your appointment, click on any of the Book Now buttons on the website and follow booking instructions. You must create a profile so that we have your details here in the clinic. You can search for a day and a time which suits you best and choose which service suits you best also. Once you confirm the booking you will receive a booking confirmation email. 

How Do I Know My Appointment Booked Online Is Confirmed?

You will receive an email booking confirmation with details of the date, time and practitioner on it. If you have not received this email, search the junk mail box of your email. 

What Are The Terms & Conditions For Booking Online?

We ask all patients to give a minimum 48 hour notice of cancellation or change of appointment. If there is an issue please email the clinic at [email protected] to let us know.

How do I find the clinic? 

The clinic is located just off the Walkinstown roundabout. The google map link is attached to your booking confirmation. We will also attach it here should you need it https://goo.gl/maps/g4c3NJgzBytyV8Su8 

Is there parking available? 

There is free parking available outside RAPID at all times. 

What happens when I arrive at the clinic?

Please arrive to the clinic at the time of your appointment. If you are early please wait in your car or in our waiting area as your physiotherapist is likely with another patient. Just knock on the door at the time of your appointment.

The majority of health insurance policies offer money back on physiotherapy sessions, however this depends on insurance company and policy. We would advise all patients to review their insurance policy prior to attending appointments. 

There is tax relief for all physiotherapy appointments, this is now completed when filling out your tax return form. Please visit revenue.ie for further information. 

Health insurance providers will ask for receipts for attendance at physiotherapy sessions. After each appointment, a pdf copy of a receipt will be emailed to you.

What payment type is accepted?

We accept both cash and card payments in the clinic.

You also have the option to pay online ahead of time.

Can I pay in advance?

You can pay online during the booking process through our online payment service provider or pay on the day of your appointment.

To book online, card payment is the only acceptable method and we accept all major card payments. 

Will I be charged a cancellation fee?

We operate a strict 48 notice policy when cancelling or rebooking an appointment. You will be charged the full appointment amount if your changes fall within this period.

Booking confirmation emails and reminder emails are sent as a courtesy to all our patients. To cancel or reschedule an appointment without incurring a charge, we require at least 48 hours’ notice. Anything within this 48 hour window is liable to a cancellation fee totalling the appointment fee. If you fail to attend an appointment or cancel with less than 48 hours’ notice, your payment can not be refunded.